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Run: Your Commerce Growth Machine

Growth requires continuous further development - without compromising on stability and availability. That's why we seamlessly integrate the operation of your commerce platform with development and digital marketing based on modern DevOps principles. In-depth insights, comprehensive observability and automated releases transform your commerce platform into a scalable growth engine. This ensures reliable uptime, high performance, verified compliance and sustainably reduced operating costs.

Over 25 years of experience in operating e-commerce platforms

Growth in Digital Retail Is No Coincidence - It Is the Interplay of Many Components

All of these components work together to boost the growth of your e-commerce sales: They ensure a high-performance, scalable and efficiently operated platform, increase stability and conversion, optimize user journeys, create trust through security & compliance, control costs and resources - and expand your target group, reach and sustainable growth through accessibility.
1
Container technology, GitOps, Kubernetes
Container technology, GitOps and Kubernetes form the foundation for a modern, reliable and scalable e-commerce platform. They encapsulate applications cleanly, make deployments reproducible, automate scaling and operation and increase transparency and security. This reduces operating risks, shortens your time-to-market and creates a stable basis for fast-growing digital commerce.
2
SRE/DevOps

SRE (Site Reliability Engineering) and DevOps complement this foundation with clear processes and responsibilities in operations. SRE defines measurable quality targets such as availability and response times and ensures that these are permanently adhered to. DevOps combines development and operations into a joint team that continuously learns from monitoring data, delivers changes faster and more securely and thus gradually makes the platform more stable, performant and cost-efficient.

3
Observability

The interplay of metrics, logs and traces creates a complete picture of the system status. This allows the team to identify deviations and bottlenecks at an early stage, quickly narrow down the causes and take targeted countermeasures before customers notice anything. Based on this data, the architecture, performance and operating processes are continuously improved and the e-commerce platform remains stable and responsive even under load.

4
Performance/INP optimization
Performance optimization ensures noticeably shorter loading times and smooth processes - especially for user signals. The INP (Interaction to Next Paint) parameter ensures that clicks, filters, shopping cart and checkout respond without delay. The key factors here include less JavaScript, optimized rendering paths, intelligent caching strategies, lean integration of third-party scripts and a clean, scalable front-end architecture.
5
Security / Compliance

Security & Compliance reliably protects your platform, data and processes and ensures that regulatory requirements (e.g. GDPR, audit specifications, industry standards) are consistently adhered to. This includes system hardening, patch and vulnerability management, well thought-out role and rights concepts, seamless logging, backup and recovery, established incident processes and security by design in development.

6
FinOps/GreenOps

FinOps ensures full transparency and controllability of your cloud and platform costs - from budgets and tagging to cost centres and alerts to continuous resource optimization (e.g. rightsizing, auto-scaling, reservations). GreenOps extends this approach with consistent sustainability: more efficient workloads, less overprovisioning, lean data management and an operating model that both measurably reduces your costs and lowers yourcarbon footprint.

7
Accessibility

Accessibility ensures that digital products can be used by everyone - regardless of limitations or assistance technology. This applies to structure and semantics, keyboard operation, contrasts, focus guidance, comprehensible content and clean forms. The result: better usability, higher conversion, less legal risk and greater reach.

8
SEO/GEO monitoring

SEO and GEO optimization are ongoing processes that are closely linked to your content strategy. As algorithms, competition and local search trends are constantly changing and editors make unintentional mistakes when maintaining content (e.g. wrong keywords, deleted internal links or contradictory data), your visibility can quickly suffer. Continuous SEO/GEO monitoring ensures that your content brings lasting visibility, traffic and conversion.

Sovereignly Operated. Hosted in Europe. Built for Performance.

Who we trust

Providers and Tools That We Use for Your Success

We work with leading vendors and a growing number of open source projects to give you the best result in terms of performance, reliability, resilience and price.

Secure Business Mail From Europe

More and more companies want to make their communication less dependent on large US cloud providers. Together with mailbox.org, we offer a data protection-friendly email infrastructure "Made in Germany". Blackbit takes over the migration of your mailboxes from Amazon WorkMail, Gmail/Google Workspace or IMAP - securely, predictably and with minimal disruption.

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"Antonio Viani Importe GmbH and its subsidiaries Viani Food GmbH and Viani Alimentari GmbH have grown together faster in digital commerce thanks to the new store than would have been possible with analog requirements. We are currently in an excellent digital position with triple-digit B2C growth and double-digit B2B growth."
1516973200611
Stephan AswaldCOO, Antonio Viani Importe GmbH
The commerce growth machine

Calculator for the Operation of Your Commerce Platform

An e-commerce platform is more than just computing power, memory and processor cores: sales depend on the user experience, stable purchase and payment processes, search, connections to merchandise management and product data, error-free releases of new versions as well as correct tracking consent and security. Basic technical values can be "green" while users bounce, data is missing or external services slow down.

Observability, user experience and search engine monitoring, compliance, cost and sustainability monitoring as well as accessibility monitoring make these success factors measurable and provide early warning. They detect deterioration after changes, shorten detection and recovery times, ensure findability and data quality, avoid risk and waste and increase the completion rate - protecting platform investment and marketing success.

Configuration and services

1.
Description
2.
Description
3.
Description
4.
  • Availability / Uptime
  • Error Rate
  • CPU, RAM, disk I/O, network, DB connections, queue backlog
  • Core Web Vitals: LCP, INP, CLS
  • Index coverage / indexing rate
  • Critical Vulnerabilities
  • Tracking/tag compliance
  • Total Spend & Spend Trend
  • WCAG-Conformance Progress
The dashboard provides an overview of the most important operating parameters. Changes to the selected KPIs are still possible until the release.
5.
Objective: To identify operational problems and bottlenecks at an early stage, understand their causes in depth and make them transparently measurable using clearly defined SLIs/SLOs - for example in terms of uptime, performance, error rates and capacities.
6.
Goal: To measurably improve user experience and keep organic findability stable.
7.
Our aim is to identify security risks at an early stage, demonstrably ensure compliance with all guidelines and specifications (e.g. for audits and GDPR) and permanently avoid configuration deviations with policy-as-code.
8.
The aim is to control costs and sustainability (energy/CO₂), to allocate savings potential and to uncover anomalies.
9.
The aim is to maintain accessibility as a quality feature on a permanent basis instead of carrying out selective audits.

Cost indication

Costs per year
Production Node
Staging Node
Development Node
Blackbit Run Dashboard (in preparation)
Observability monitoring (in planning)
in planning
UX, SEO monitoring (in planning)
in planning
Compliance monitoring (in planning)
in planning
FinOps/GreenOps monitoring (in planning)
in planning
Accessibility monitoring (in planning)
in planning
The result of the calculation is an initial cost indication. We would be happy to prepare an offer for your DevOps environment with an individual service level agreement.