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Blackbit-ebe-david+stefano_bgr_70_3000x1780

BUILD-BUILD - RUN - GROW

Our holistically integrated commerce engineering approach across Build, Run and Grow achieves sustainable results because it treatsstrategy, implementation, operation and optimization as a cohesive system.
E-commerce since 1998, digital commerce since 2016.

Today: Commerce Engineering & Growth Partner for the Upper Midmarket

A phase-focused approach can be very strong in its respective discipline: Build brings new features live quickly, Run ensures stability and reliability, Grow increases conversion and sales potential. However, for these strengths to have a lasting effect, the transitions need to be properly dovetailed - otherwise context and responsibility are lost, backlogs become disconnected from real operational data and growth ideas collide with technical or operational limitations.

A holistically integrated commerce engineering approach across build, run and grow therefore achieves measurably more sustainable results: Strategy, implementation, operation and optimization are organized as an end-to-end system - with short feedback loops, clear ownership and continuous improvement based on real usage and performance data.

Build: Start Fast - Grow Sustainably

In the build phase, we do not implement as fully as possible until the go-live, but create the best possible starting point for continuous growth: fast enough to make an impact - and clean enough to develop iteratively, securely, measurably and cost-efficiently later on.

A common understanding of wishes, requirements and goals as well as their technical, organizational and financial implications are the basis for the development of a future-proof target architecture.

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We define verifiable objectives and set clear criteria for measuring success. The go-live provides you with a reliable KPI basis - with full transparency regarding TCO and the impact of your investments.

On the basis of selected technology partnerships, we create differentiating brand experiences, if necessary with PIM and B2B features, powerful CMS, high-performance search, sophisticated consent management and server-side measurement infrastructure.

even for companies with the highest UX requirements, complex product data, international sales or demanding business processes - even in strictly regulated markets with clearly defined compliance requirements.

Run: Your Commerce Growth Engine

Run is the phase in which we turn your commerce platform into a reliable, measurable and rapidly adaptable growth engine. In terms of growth-driven design, DevOps and based on Kubernetes, we ensure that you can work quickly, stably, securely and data-driven. You always know what is happening, why it is happening and what effect each change has had.

We ensure maximum performance, uncompromising security and maximum availability - including end-to-end observability, optimized core web vitals (Largest Contentful Paint and Interaction to Next Paint), strict security and compliance standards as well as efficient FinOps and GreenOps management.

Further information
Blackbits DevOps graphic

Grow: Systematic Optimization Process Instead of Campaign Fireworks.

With our 3C cycle and the Digital Commerce Roadmap, we systematically increase conversion, basket value and repurchases in Grow - data-driven via CRO, personalization, CRM/lifecycle and MarTech - for higher customer lifetime value and sustainably more efficient customer acquisition costs.

To make growth reproducible, we rely on repeatable, data-based improvement cycles: Learn → Prioritize → Test → Roll out → Measure. The aim is to get more impact from the same platform in the long term: better conversion, higher efficiency, better customer experiences - with controlled risks and costs.

Further information
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Arrange a Free Initial Consultation
With an Expert.

Project check-in:

Where Are You at the Moment?

Build, run or grow? Tell us where you currently stand and what you want to achieve. We'll get back to you with a clear assessment and a sensible next step.
die-bremer-stadtreinigung-chantal-kraatz_800x800
Chantal KratzCommunication and environmental education, Bremer Stadtreinigung.
"With the new digital platform, we have taken a big step towards modern citizen services. The collaboration with Blackbit was characterized by transparency, expertise and a real understanding of the requirements of the municipal sector. We were particularly impressed by how technical complexity was translated into user-friendly, practical solutions - both for citizens and for our internal processes."
Caroline Grandjean
Caroline Grandjean Team Lead Marketing, Viani
"Switching from HubSpot to Mailchimp was a logical step for us: we were only using a fraction of HubSpot's extensive functions, but were faced with high running costs. With Mailchimp, we now have a tool that exactly meets our requirements - lean, efficient and significantly more cost-effective."
Stephan Aswald
Stephan AswaldCOO, Viani
"After the order was placed in February 2020 with the ambitious target date of fall 2020, the coronavirus pandemic has also given online retail a much higher priority in our company and further increased the need for a timely relaunch."
Stephan Aswald
Stephan AswaldCOO, Viani
"Antonio Viani Importe GmbH and its subsidiaries Viani Food GmbH and Viani Alimentari GmbH have grown together faster in digital commerce thanks to the new store than would have been possible with analog requirements. We are currently in an excellent digital position with triple-digit B2C growth and double-digit B2B growth."
Stephan Aswald
Stephan AswaldCOO, Viani
"Thanks to excellent project management, Blackbit managed to stay not only on time but also within the agreed budget and implement a smooth transition after the relaunch in both the B2B and B2C segments."
René Clobes
René ClobesDigital Marketing Manager, EXPRESSO
"Blackbit has been providing us with customer-oriented and reliable advice in the field of e-commerce since 2016. Our goals and wishes are always at the forefront and are turned into recommendations for action based on a shared understanding of technology, possibilities and budget."
René Clobes
René ClobesDigital Marketing Manager, EXPRESSO
"Pimcore is the foundation of our product information management. In combination with BigCommerce as the e-commerce front end, we have found the optimal solution for us in terms of security, performance and flexibility."
Steve Hofmeister
Steve HofmeisterManaging Director, Hofmeister Holzwaren GmbH
"I always felt well looked after, from the development of the brand strategy to the implementation in the store. Cost estimates were always adhered to and the implementation even exceeded my own expectations in some cases. For me, Blackbit is a partner that I would recommend without hesitation."
Daniel Steinmetz
Daniel Steinmetz Head of Corporate Communications , EGGERS
"The collaboration with Blackbit was very pleasant. The new website provides a modern external image and helps us to make processes clearer. It offers an attractive and well-structured platform for both our customers and potential applicants."
April Bortz
April BortzDirector of Business Development, Second Elements
"It was simply a mega collaboration between Blackbit and Second Elements: All SEO suggestions were implemented superbly and a switch to HubSpot was only made when everything was really ready. The technically much better system and the faster loading time gave the new website a head start."
Eric Mertens
Eric MertensBoard of Directors, Superpeers eG
"The relaunch of the EGGERS website and the collaboration with Blackbit were so successful due to the jointly conceived, solution-oriented approach of all project participants. Blackbit's technological expertise and the close cooperation of all stakeholders helped to efficiently develop EGGERS' digital processes and adapt them optimally to their requirements."
Axel Hillebrandt
Axel HillebrandtCMO, Bikeleasing
"Since the latest developments based on Pimcore, we have gained customers with more than 100,000 newly registered employees, strengthened our position in Austria and increased potential growth to more than 38,000 companies with over 2.1 million employees."
Axel Hillebrandt
Axel HillebrandtCMO, Bikeleasing
"Together with Blackbit, we have developed and established needs-oriented work processes. Both sides can be proud of the result of the collaboration: With the further development and go-live of the Bikeleasing app and the online portal, Bikeleasing in Germany gained some well-known new customers."
Uwe Jens Neumann
Uwe Jens NeumannFounder, Digitalcluster Hamburg
"We have reached a real milestone with the new platform. Not only is it technically up to date, but it finally maps our complex membership structure and event logic in a way that meets our requirements - user-friendly, efficient and future-proof. I particularly appreciate the strategic approach and the partnership-based collaboration with the Blackbit team: pragmatic, solution-oriented and always with an eye on the big picture."
Sabrina Müller
Sabrina MüllerMarketing and Recruiting Department, Evangelische Altenhilfe Gesundbrunnen
"The collaboration with Blackbit was very professional and based on partnership right from the start. From the development of our employer brand to the implementation of the careers site, we felt we had the best possible support. The new, simplified application option in particular has noticeably increased the response rate."
Tobias Halter
Tobias HalterHead of Department, Uslar Children's Village of the Albert-Schweitzer-Familienwerk e. V.
"We have received more applications for 2023 than in any previous year. I am completely convinced by the high proportion of well-trained specialists. Because we need them more urgently than ever."
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